Covid-19 rules


Dear customers,

Our hotels are adapting every day to the delicate situation linked to the Covid-19 pandemic, in order to provide you with services as close as possible to your needs and in compliance with government measures in terms of protection and prevention. 

the safety of our customers and our staff has always been our top priority. We are proud to maintain the highest standards of cleanliness and hygiene in all our hotels.   

Due to this exceptional situation, each country has adapted its cancellation policy. 

Disinfectant gel dispensers are provided in public areas, in addition to the hand sanitizer already installed in all toilets (remember that the most important precaution you can take is to wash your hands).

We have increased the frequency with which our sanitary facilities, handles, surfaces and the like are disinfected.

The household stays in the room longer for cleaning and disinfection etc

Provide social distance in all areas.

Plastic glass at the reception.

Staff have been given clear instructions on how to respond in case they suspect someone of an infection.

These measures will remain in effect until the situation returns to normal.